2023 Toyota Highlander for Sale near Fair Lawn, NJ

“ Service is always top notch! Long-time buyers we've been customers with 4 vehicles over many years. ”

“ As always service was excellent. Team is knowledgeable, efficient and polite. Will continue to return for service of my vehicle. ”

“ Great service, was in and out in a short period of time, thank you as always ”

“ We greatly appreciated Jeff Canlas' straightforwardness. We do a great deal of research before purchasing a car and knew what we wanted and the price range we would consider. He was one of very few salespeople who provided us with a detailed breakdown of pricing and who didn't waste our time by promising things he couldn't actually deliver. We have no patience for bait and switch dealers. Jeff stayed in touch, let us know when a particular car in which we had an interest was actually on the lot and even stayed open on New Year's Day to enable us to see the vehicle in person. We asked for some consideration on one small add-on and he made that happen as well. The pricing was right, the trade-in offer was fair and it was a pleasure to work with a person who didn't "play games" but just delivered what was promised. We would recommend Jeff and his dealership. ”

“ Great service overall. Easy appointment scheduling and they always explain in detail what the car needs. ”

“ good service and speedy. very polite low price. will use any time the toyota needs service ”

“ Very professional ”

“ I have been servicing my vehicle at this center for 5 years now and their services has always been exceptional. Charges are reasonable, quick turnaround but be prepared to get discount coupon mails every 3 weeks once you are due for service. Probably they don't know they can save on papers by sending their discount coupons by email rather than physical mails. ”

“ I leased my wife's 2025 Camry with them in Dec of 2024. I was quoted $320 a month and when I went in to sign the papers, they changed the price on me...down to $280 a month. Jay Rim the salesman was great to deal with and the finance dept didn't waste my time trying to sell me things I didn't need.I would highly recomend Toyota of Hackensack and Jay to all my friends and relatives. ”

“ Great customer service!! Thank you for making my time at your dealership quick and worry free. . ”

“ Very good and very professional.It’s very consistent when I bring my Toyota to Hackensack.Well done..!! ”

“ They were very fair, no hidden fees like you get with some other dealerships. Overall a very good experience. ”

“ Paul was amazing and gave me the best deal ever. I love my GR86 ❤️‍🔥 ”

“ Really great experience. Treated with great respect. All my questions were answered and they went above and beyond to ensure I was satisfied. Definitely recommend Toyota of Hackensack, and Jeff Canlas as the Sales Rep. ”

“ Great service as usual. I used to go to a different Toyota dealer but I driver further to go to this one now. ”

“ Easy to set up an appointment. Easy to deal with. Very courteous. Thank you very much! ”

“ My visit today was very motivating since Miss Maria from the front desk always has a very friendly and polite attitude and Mrs. Susana is also a great person who represents the service with her good kindness and respect. ”

“ Thank you for servicing my RAV4. I appreciate the service. Thank you. Three more words :) ”

“ I had a 5 star experience with Toyota of Hackensack. Kellen Tavarez, my salesman went above and beyond on my behalf. Kellen is friendly, knowledgeable, courteous and professional. Kellen made purchasing a vehicle a quick, easy process. Very grateful! ”

“ They were very kind, very helpful, I also love how he was bilingual, and also super friendly! ”

“ Todas las personas con quien hable fueron muy amables y cortés. El carro esta vez lo siento muy bien; solo que me hubiera gustado haber tenido que pagar un poco menos I ”

“ As usual very easy to make appointment, check in, and pickup. Everyone polite, helpful and cost was very good. ”

“ The sales staff, both online and in person, were a pleasure. Everyone was friendly and accommodating. Debbie and Jay stepped me through the online process and kept me updated on the status of my build. Dennis helped with the final paperwork, inspection of my vehicle, made sure my phone was connected to the media system, and followed up with me to ensure I was happy with my purchase. It was one of my easiest ever auto purchases. ”

“ Excellent service. I am very happy with the service provided. Will definitely have my car serviced by you. ”

“ Marissa and Kevin were great. They assist me and my car got repaired. Marissa kept me posted and gave me feedback during the duration of the repair and Kevin did a great job. Overall, great customer service and knowledgeable technician ( Kevin). ”

“ I was able to make a quick appointment. The service was excellent in and out, as always. ”

“ The price was as advertised (that is a 5) - but the sales department, specifically Diana and the Sales Manager, are adversarial and as non-customer focused as they come (two 1's). The service dept. was efficient and nice when putting new license plate on (so far a 5). So they don't all stink. ”

“ First time at Hackensack To expensive for oil change Other dealership charges less will not be going back ”

“ Bought a car from this dealership. Typically, at the time of handing over the car, the salesperson goes through all the controls, settings, etc. My salesperson just handed over the keys and walked away. When I called her for a question may be five minutes later, while she had been extremely responsive before the sale was made, never bothered to respond to my calls after I picked up the car. A few days later I went to get my number plates and asked people in their service center if they could advise me on the settings, they said my salesperson should have gone through this and asked me to contact her.While this does not make or break the sale, the attitude is disappointing. Not surprisingly, for my ongoing maintenance servicing, I go to a different Toyota dealership. ”

“ They kept texting me trying to sell me a 2015 Toyota Camry. So I gave in okay trying to trade in my Cadillac sent them the info. They're supposed to get back to me the next day. Nothing. I guess they sold the car. Just be honest, one thing I don't want to do is waste my time and definitely not yours. Honesty is the best policy . So just reach out and say hey the car just sold. Sorry if any inconvenience that I have caused you. If you're interested in anything else, I have a couple of more for sale. I know selling cars is time consuming and you waste a lot of time. I do Uber for a living. I need a Toyota Camry So with that said I'm not here. Trying to waste anybody's time. I know what I want and I know what I'm looking for. ”

“ I am VERY disappointed because I just received an email that I need another appointment for further service . Why didn't" your perform this service while my car was there for my 80,000 mile checkup ?????? I AM VERY UNHAPPIY ABOUT THIS. ”

“ The salesman was good but the finance guy had sold me a bunch of bs without even telling me what I was buying. ”

“ Service is ok !but labour charge are damn high ”

“ Long waits. Some people work there are not customers oriented and not friendly. Please work on addressing better customer service and support. Thank you 🙏. ”

“ Horrible customer service. Would not recommend anyone getting their car serviced in this place. ”

“ I dropped off my 2022 Toyota sienna with 20 K miles for an oil change. Upon picking up the vehicle After starting, it sounded like a tractor trailer. I went back inside, spoke to the service adviser and after they checked the oil gauge, there was no oil in the engine. The tech forgot to put oil. This could have damaged my engine I’m not sure how someone can be this incompetent. Anyways, to make a long story short, the service manager offered a free oil change in the future. This just does not reside well. I had also requested the customer relations manager to return my call After receiving the survey , but so far I have not heard from anyone. ”

“ I came for the rear camera recall on my Crown. It should have taken 1.5-2hours. I was told after 90 mins I needed a new tire, fine. 2 hours hours later I had to ask about the status and was taken to see my car. it was obvious the work had just been done on the camera and the new tire was not yet mounted. I also had requested help with my Remote app which wouldn't connect. The tech said they needed half an hour to address this but the service rep had not told them I needed this help. I couldn't wait. 4.5 hours after I arrived I left with no resolution on the Remote app. Poor communication. Clearly my car wasn't addressed until hours after I arrived. Very poor experience and it will cause me to think twice about service at TOH. ”

“ I was told I needed to change the air & cabin filter and when I said no , I will do it myself - they left the filter open. ”

“ The only word I can come up with is disappointed…..Spent 80k with them and I can’t even get a return phone call….I flew up from Florida to purchase a saddleback 1794 limited edition tundra…I wasn’t told, but was notified when I got there that a manager from another dealership demoed the truck, also wasn’t told that he curbed the back right rim, put All kinds of scratches and blemishes in the leather also white dog hair everywhere from apparently having his dog in the truck also tinted the front two windows and half the windshield with bubbly tint and a big scratch with red paint on the front bumper where he hit another car and on the side mirror….Saddleback leather teamed up with Toyota and they provide some bags that come with the truck I was told the manager has them from the other dealership and he was to drop them off the next day and they were to be mailed to me immediately. It’s been two weeks. I can’t even get a return phone call. It’s $2000 worth of bags , I’ve tried to get in contact with them. I have emailed and texted the sales manager Mario numerous I was told that if I live there, they would be able to fix it, but since I don’t live there, they cannot commission it off to another Toyota dealershipI’ve tried over and over to get in touch with them to straighten this out so I could give a good review….. ”

“ Had a very bad experience with a sales rep at Toyota of Hackensack. Very arrogant. Went into the office to have it addressed and ran into someone who was least intrested in helping detangling the situation.Did not leave his chair was on the computer and Collins that I came in and did not say good morning to him.Mario Puentes who addressed himself as the General Manager of the dealership.I purchased my car here a few years ago and never coming back here. They have a culture of arrogance and not caring about there customers. ”